11bt Terms and Conditions — A Complete Guide to Using the Platform

11bt (https://11bt.app) is an online gaming and betting platform operated for users in Bangladesh. These Terms and Conditions ("Terms") apply to all services available on the 11bt platform.

By registering on 11bt or beginning to use the platform, you are deemed to have automatically accepted these Terms. It is therefore important to read this document in full before registering.

Under 11bt's Terms and Conditions, the following requirements must be met to use the platform:

• You must be at least 18 years must be.
• You must use the platform of your own free will and in a sound state of mind.
• Each individual may only one account can open.
• All information you provide must be truthful and accurate.
• You may not register from any country or region where online gaming is prohibited by law.

Registration Process

To register on 11bt, you must provide a valid mobile number or email address along with accurate personal information. The details submitted during registration may be used for KYC verification at a later stage.

Account Security

You are responsible for keeping your password and login credentials confidential. You are fully accountable for all activity carried out on your account. If you notice any suspicious activity, contact our support team immediately.

Multiple Accounts Prohibited

Creating multiple accounts under the same identity is a direct violation of 11bt's Terms and Conditions. If detected, all associated accounts will be closed and the entire balance may be forfeited.

Deposit Terms

The following rules must be followed when making a deposit on 11bt:

• Minimum Deposit Amount BDT 200।
• Deposits must be made from a payment account registered in your own name.
• Deposits from third-party accounts are not accepted.
• All approved payment methods are accepted, including bKash, Nagad, and Rocket.

Withdrawal Terms

KYC verification must be completed before a withdrawal can be processed. Withdrawal processing times typically range from 15 minutes to 24 hours.

Certain conditions must be met to qualify for 11bt's bonuses and promotions. The full bonus-related Terms and Conditions are detailed below:

Welcome Bonus

• A 100% bonus is available on your first deposit, up to BDT 10,000.
• To withdraw a bonus, Wagering Requirement must be met (typically 15–30 times).
• Bonuses not used within 30 days of being credited will expire.
• If multiple accounts from the same household or IP address claim bonuses, all accounts involved will be disqualified.

Cashback & Reload Bonus

• A minimum deposit requirement must be met to qualify for the weekly cashback benefit.
• Cashback is credited directly to your account, but a 1x wagering requirement must be completed before withdrawal.

The following activities are strictly prohibited on the 11bt platform and will be treated as serious violations of the Terms and Conditions:

• Using automated software, bots, or scripts to play games.
• Collusion or arranging agreements with other players for unfair advantage.
• Using the platform for money laundering or any illegal financial transactions.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Attempting to access another user's account.
• Registering under a false identity or with fabricated information.
• Attempting to modify or hack the platform's code or software.

If any of the above prohibited activities are detected, the account will be suspended immediately and all balances may be forfeited. Legal action may also be taken if necessary.

11bt believes gaming should be purely for enjoyment. Promoting responsible gaming is a core part of our Terms and Conditions.

• On your own account, you Daily, Weekly or Monthly Deposit Limits can be set.
• If needed, use the self-exclusion feature to temporarily or permanently restrict your access to the platform.
• If you experience any gaming-related issues, please contact our support team.

To learn more about Responsible Gaming, visit our Responsible Gaming View page.

All content on the 11bt platform — including logos, designs, software, text, graphics, and game materials — is the exclusive property of 11bt. Under these Terms and Conditions, you are granted:

• Limited permission to use the platform for personal and non-commercial purposes only.
• Copying, distributing, or commercially using any content is not permitted.
• Misrepresenting yourself using the 11bt name or logo is strictly prohibited.

Closed at User's Request

You may request account closure at any time through our support team. Please ensure any pending withdrawals are completed before the account is closed.

Closed by 11bt

In the event of a Terms & Conditions violation, 11bt reserves the right to suspend or close an account without prior notice. This includes:

• Fraudulent or deceptive activity.
• Registering with false information.
• Repeated violations of the terms and conditions.
• Direction from legal authorities.

11bt strives to deliver the highest quality service; however, we are not liable for the following:

• Issues caused by internet connectivity failures or third-party service outages.
• If a game is interrupted due to a technical error or unexpected server downtime.
• Losses resulting from the user's own negligence or data breach.
• If the service is disrupted due to force majeure or unforeseen circumstances.

Under all circumstances, 11bt's maximum liability is limited to the actual balance held in your account.

These Terms and Conditions are governed by international gaming laws and the regulations of 11bt's licensing authority. Any disputes will first be addressed through negotiation.

Dispute Resolution Steps

1. Please contact our support team first and provide full details of the issue.
2. The support team will provide an initial response within 72 hours.
3. For complex disputes, the matter will be escalated to senior management.
4. If necessary, disputes will be referred to an independent third-party arbitrator.