11bt Privacy Policy — Our Full Commitment to Protecting Your Personal Information

11bt (https://11bt.app) is committed to protecting the privacy of all its users. This Privacy Policy ("Policy") explains what personal information we collect, why we collect it, how we store and protect it, and what rights you have.

By using the 11bt platform — whether registering, playing, or making a deposit — you agree to this Privacy Policy. Please take a moment to read it carefully. If you have any questions, our support team is always here to help.

Under 11bt's Privacy Policy, we collect two types of information — what you provide directly, and what is collected automatically while you use the platform.

What you provide directly

• Full name, date of birth, and nationality.
• Mobile number and email address.
• National ID or passport details for KYC (Know Your Customer) verification.
• Payment account details (bKash, Nagad, Rocket, etc.).
• Information provided when contacting the support team.

Automatically Collected Data

• IP address and device type.
• Browser version and operating system.
• Login time, session duration, and pages visited on the platform.
• Cookies & session data.
• Transaction history and game statistics.

Under 11bt's Privacy Policy, your data is used only for specific, legitimate purposes. Information collected is never used for anything beyond what it was intended for.

• Account management: To complete registration, login, and identity verification.
• Payment Processing: To ensure deposits and withdrawals are processed securely.
• Ensuring Security: To prevent fraud, money laundering, and unauthorized access.
• Service Improvement: To analyze user experience and improve the platform.
• Promotions & Offers: To keep you informed about relevant bonuses and offers based on your preferences.
• Fulfilling legal obligations: To meet regulatory requirements.
• Responsible Gaming: To detect unusual activity and provide assistance where needed.

11bt takes your privacy seriously. We never sell your information. However, it may be shared in a limited capacity with third parties under the specific circumstances outlined below:

• Payment Processors: To process transactions via approved payment gateways including bKash, Nagad, and Rocket.
• KYC partners: Trusted verification service providers for identity checks.
• IT & security services: Server maintenance and cybersecurity partners.
• Legal authorities: Where required by a court order or legal obligation.
• Anti-fraud system: Specialized services for fraud prevention.

All third parties we work with are required to comply with 11bt's privacy standards and may not use your data for any other purpose.

11bt uses cookies on its website and app to enhance your platform experience. Cookies are small text files stored on your device. We use four types of cookies:

• Essential cookies: Required for login sessions, security, and core platform functionality. The site cannot operate without these.
• Analytics Cookies: To understand which pages are visited most and where users are running into issues.
• Functional cookies: To remember your language preference, theme, and other settings.
• Marketing Cookies: To show you relevant offers based on your interests.

You can manage or disable cookies at any time through your browser settings, though some features may be limited as a result.

Data protection is the cornerstone of 11bt's Privacy Policy. We use industry-standard security technology to keep your information fully secure.

Under 11bt's Privacy Policy, you have a number of important rights regarding your own data. These are detailed below:

To exercise any of these rights, email [email protected] or reach our support team via live chat. We will respond within 30 days.

11bt is strictly for users aged 18 and above. We never knowingly collect personal information from minors. Age verification is carried out at the point of registration.

If a minor has accidentally created an account and this comes to our attention, the account will be closed immediately and any collected data will be deleted. If you have concerns, parents or guardians may contact us at [email protected].

11bt is an international platform and our servers may be located in various countries. Even if your data is transferred overseas, all protections under this Privacy Policy remain fully in effect.

We ensure that all international data transfers are carried out with appropriate security measures in place. Any third-party data processors comply with international data protection laws.

11bt may update this Privacy Policy from time to time. When significant changes are made:

• A notice will be published on the platform.
• Registered users will be notified via email or SMS.
• The date of any changes will be clearly stated on this page.
• Continued use of the platform after changes have been made will be considered acceptance of the updated policy.

We recommend checking this page regularly to stay informed about any updates.